Terms of service
Terms of Service — Senses Coffee Exotics
Overview
By using the Senses Coffee Exotics website or purchasing from us, you agree to these Terms of Service. These Terms govern your use of our website, products, and services.
Senses Coffee Exotics operates this store and is responsible for all sales and customer service. Shopify provides the platform infrastructure but is not responsible for transactions between customers and Senses Coffee Exotics.
Eligibility
By using this site, you confirm that you are of legal age in your state or province of residence, or have permission from a legal guardian to use the site.
You agree that all information you provide (billing, shipping, and contact details) is accurate and complete.
Products
We sell specialty coffee products. We make every effort to accurately represent our products, but:
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Coffee is a natural product and may vary slightly between harvests and batches
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Flavor notes, appearance, and roast characteristics are subjective and may differ from expectations
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Product images are for representation purposes only
We reserve the right to update, discontinue, or limit products at any time.
Orders
When you place an order, you are making an offer to purchase.
We may accept or decline any order at our discretion. An order is only confirmed once payment has been successfully processed.
We may cancel or adjust orders if necessary (for example: inventory errors, suspected fraud, or shipping issues).
Pricing and Payment
All prices are listed in USD unless otherwise stated.
Prices may change at any time without notice, but changes will not affect confirmed orders.
You agree to provide valid payment information and authorize us to charge your selected payment method for the total order amount, including shipping and applicable taxes.
Shipping and Delivery
Orders are typically processed within 1–3 business days unless otherwise stated.
Shipping times are estimates and are not guaranteed.
Once an order is handed to the shipping carrier, responsibility for delivery transfers to the carrier.
We are not responsible for delays caused by carriers, weather, or external factors outside our control.
Customers are responsible for providing accurate shipping information.
Refunds and Returns
Due to the nature of coffee as a consumable product:
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We do not accept returns of opened products
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If your order arrives damaged or incorrect, contact us within 7 days of delivery
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We may offer a replacement, refund, or store credit depending on the situation
Taste preference is subjective and does not qualify as a defect.
Intellectual Property
All content on this website, including branding, product descriptions, images, and logos, belongs to Senses Coffee Exotics and may not be used without permission.
Prohibited Use
You agree not to misuse the website, including but not limited to:
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Fraudulent activity
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Attempting to hack or disrupt the site
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Scraping or extracting data
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Using the site for unlawful purposes
We reserve the right to restrict access to users who violate these terms.
Third-Party Services
We may use third-party services (such as payment processors, shipping providers, or analytics tools). We are not responsible for the performance or policies of those services.
Limitation of Liability
To the fullest extent permitted by law, Senses Coffee Exotics is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability is limited to the amount paid for the product in question.
Governing Law
These Terms are governed by the laws of the State of Colorado, United States.
Any disputes will be handled in the appropriate courts located in Colorado.
Changes to Terms
We may update these Terms at any time. Continued use of the site after changes are posted means you accept the updated Terms.
Contact
For questions about these Terms:
Senses Origin LLC